DNJ Engine Components, Inc

Toll Free 1-800-981-7625
www.enginecomponents.com

TO OPEN AN ACCOUNT
To obtain an account with DNJ Engine Components you must complete a DNJ credit application, both sides filled in and signed.

 

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Click Here To Download A Credit Application Form


Click Here To Download A Credit Card Payment Form
 

Fax The Credit Application To:

818-718-0588

Upon verification of credit references an account number will be issued to you
You may be granted an open 30 day account or a COD account.
COD accounts may pay with a credit card and avoid a $8.50 COD charge.

Terms:
2% 10th, Net 25th except all exports. Our billing cycle ends on the 25th of each month. If payment has not been
received by the following billing cycle, accounts will be put on hold and a 1.5% service charge will be added.

Freight:
Freight will be pre-paid on orders of $325.00 or more except for Alaska, Hawaii, & Puerto Rico.
There will be a $2.00 handling charge on all orders that do not meet freight pre-paid requirements.
Also Excludes Cylinder Heads.

 
Next-Day Freight Program:
Our Next-Day program is $19.95 for an Engine Kit or 25 pounds (lbs). All add-on orders will be considered
a new order since all orders are immediately processed to our warehouse.
For customers in Alaska and Hawaii, the Freight charge for Next-Day will be $38.95 for 15 lbs. (DNJ Engine Components reserves the right to modify this program at any time as need requires.)


 
Drop Ship:
Drop Shipping is an extra $5.00, in addition to your freight.
 
Returns:
All items returned to DNJ Engine Components Inc for credit must be sent by the original purchaser, and must be accompanied by a DNJ Engine Components issued RGA (Return Goods Authorization) number. All returns must also
be in resalable condition and must have its original package. Any open gaskets, or broken shrink wrap, will not be accepted for return. All other returns will be charged a 20% restocking and repacking fee. The returned item will be credited the amount previously paid. All returns made 90 days after the original date of purchase will be subjected to a 10% handling fee.

Warranty:
All parts carry a 12 month or 12,000 mile warranty whichever occurs first. Claims for warranty must be made by the original
purchaser direct from DNJ Engine Components Inc. This warranty is limited to the replacement of a defective product only.
Any alleged defective products must be returned to DNJ Engine Components Inc for inspection for warranty to be approved.
Any claim will not be settled until past due accounts are brought up to date. DNJ Engine Components Inc will not be responsible
for any labor, towing, fluids, Freon, filters, lodging, and car or truck rental. Any item returned to DNJ Engine Components Inc
for credit must be sent by the original purchaser, and must be accompanied by a DNJ Engine Components
RGA (Return Goods Authorization) number. 

An RGA (Return Goods Authorization) number must be obtained by contacting DNJ Engine Components Technical Department, before attempting to return any new part or warranty part. When contacting DNJ Engine Components Technical Department, it is important to have ready: DNJ Account number, Date of original purchase, Invoice number, and DNJ part number, an explanation
of the problem, and the mileage at the time of installation and mileage at the time of failure. Returns will not be accepted,
unless they are accompanied with all the information stated above. DNJ Engine Components Incí warranty implies that any claim regarding a part is subject to only the replacement of the alleged defective part. No claim will be paid on water pumps. The
maximum labor on a claim to be paid is $300.00
.

Warranty and Disclaimer

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